Based on public reviews and response behavior.
200 reviews over 230 days (about 26 per month). Busiest month: 25% of reviews. Languages: en 86%, fr 11%, it 3%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
58.2
Industry average 59.5
1.3 below average
Rating
2.00
Industry average 4.02
2.02 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 67% negative
Covering October 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.235 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 85% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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