Customereye

BYD

Automotive & Mobilitybyd.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

185 reviews over 144 days (about 39 per month). Busiest month: 28% of reviews. Languages: en 32%, fr 22%, nl 14%.

Overall Score

25/100
Short observation window (144 days)
+20.3 vs. last month1.99 ★ average rating · 185 reviews
25/100 from 185 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026

Score

24.9

Industry average 63.5

38.6 below average

Rating

1.99

Industry average 4.23

2.24 below average

Reply rate

—

Industry average 39.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2374of 2447 ranked in Automotive & Mobility
Top 97% · Bottom Tierup 931 from last month
#1 (best)#2447 (worst)
#2372Peer
#2373Peer
#2374This company
#2375Peer
#2376Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

27% of reviews positive, 73% negative

27%
positive
  • Positive27%
  • Neutral0%
  • Negative73%

Sentiment Balance

Covering October 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 62% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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