Based on public reviews and response behavior.
1,368 reviews.
Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.4%, over 3,016 ranked companies · benchmark 17 Oct 2026
Score
23.4
Industry average 63.6
40.2 below average
Rating
1.79
Industry average 4.28
2.49 below average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
26% of reviews positive, 73% negative
Covering August 2026 — 35 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 66% negative and 3% neutral.
Share of theme mentions
Themes extracted from 1,368 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,016 ranked companies in Automotive & Mobility (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.406 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.235). Review the worst months in the trend data to identify specific operational or product issues.
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