Customereye

Brookhollow Cards

Professional Services • United Statesbrookhollowcards.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

69/100
−14.3 vs. last month4.77 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#63of 517
Top 12% · Top Tier
#1 (best)#517 (worst)
#61Peer
#62Peer
#63This company
#64Peer
#65Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 999 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.6%
Delivery Shipping
20.9%
Response Speed
15.4%
Onboarding
11.1%
Customer Support
9.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • •Built from a negative-review share of 15.6% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
90.2%
4★
3.8%
3★
1.5%
2★
1.6%
1★
2.9%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 96.2% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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