Based on public reviews and response behavior.
181 reviews over 2,623 days (about 2.1 per month). Busiest month: 11% of reviews. Languages: en 98%, af 1%, no 1%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
68.9
Industry average 66.0
2.9 above average
Rating
3.32
Industry average 4.35
1.03 below average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 37% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 181 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 55% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 51 mentions with a sentiment score of 75.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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