Based on public reviews and response behavior.
100 reviews over 167 days (about 18 per month). Busiest month: 35% of reviews. Languages: en 92%, unknown 4%, de 2%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
68.8
Industry average 66.0
2.8 above average
Rating
4.54
Industry average 4.35
0.19 above average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 76.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
