Customereye

British Passport Pro

Flight & Hotel Booking • Atlantabritishpassportpro.com

Review data last updated .

Based on public reviews and response behavior.

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533 reviews over 2,610 days (about 6.2 per month). Busiest month: 5% of reviews.

Overall Score

57/100
−0.5 vs. last month4.96 ★ average rating · 533 reviews
57/100 from 533 reviews over 38 months, high confidence.

Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,798 ranked companies · benchmark 15 Oct 2026

Score

56.9

Industry average 66.3

9.4 below average

Rating

4.96

Industry average 4.29

0.67 above average

Reply rate

—

Industry average 42.1%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#1350of 1798 ranked in Flight & Hotel Booking
Top 75% · Bottom Tierup 8 from last month
#1 (best)#1798 (worst)
#1348Peer
#1349Peer
#1350This company
#1351Peer
#1352Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering March 2020 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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