Customereye

British Essentials

Food & Beverage • United Kingdombritishessentials.com

Review data last updated .

Based on public reviews and response behavior.

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617 reviews.

Overall Score

58/100
3.98 ★ average rating · 617 reviews
58/100 from 617 reviews, high confidence.

Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026

Score

58.4

Industry average 61.9

3.5 below average

Rating

3.98

Industry average 4.26

0.28 below average

Reply rate

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Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1460of 2531 ranked in Food & Beverage
Top 58% · Mid Pack
#1 (best)#2531 (worst)
#1458Peer
#1459Peer
#1460This company
#1461Peer
#1462Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering October 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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