Customereye

BPI Sports

Supplements & Nutrition • Hollywoodbpisports.net

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

45/100
3.51 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#285of 301
Top 95% · Bottom Tier
#1 (best)#301 (worst)
#283Peer
#284Peer
#285This company
#286Peer
#287Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering December 2018 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 995 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2018.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.7%
Product Quality
17.2%
Customer Support
13.1%
Loyalty
12.6%
Response Speed
10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 21.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
50.6%
4
9.4%
3
6.6%
2
7.6%
1
25.8%

Based on 1,000 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 14.3% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis