Based on public reviews and response behavior.
100 reviews over 1,039 days (about 2.9 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 92%, fr 4%, es 2%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
53.3
Industry average 61.8
8.5 below average
Rating
4.31
Industry average 4.15
0.16 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering August 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 86.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
