LANDR

Software & Web Services • Canadalandr.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−6.6 vs. last month4.11 ★ average rating · 1,074 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#236of 363

Top 65% · Mid Pack

#1 (best)#363 (worst)

#234Peer

#235Peer

#236This company

#237Peer

#238Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 27% negative

71%

positive

Positive71%
Neutral2%
Negative27%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,071 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.9%

Product Quality

16.2%

Loyalty

11.4%

Onboarding

10.5%

Response Speed

9.9%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 8.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100

58/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

67.7%

4★

9.2%

3★

4.5%

2★

3.2%

1★

15.5%

Based on 1,074 analyzed reviews. Sentiment is slipping: 70.5% of reviews in the last three months were positive, compared with 77.1% in the three months before that.

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