Based on public reviews and response behavior.
682 reviews over 1,319 days (about 16 per month). Busiest month: 15% of reviews. Languages: en 94%, es 2%, unknown 2%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
53.2
Industry average 61.8
8.6 below average
Rating
4.03
Industry average 4.15
0.12 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering September 2026 — 49 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 682 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.332). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 6% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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