Customereye

Kaylin AI

Software & Web Serviceskaylinai.com

Review data last updated .

Based on public reviews and response behavior.

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52 reviews over 733 days (about 2.2 per month). Busiest month: 15% of reviews. Languages: en 98%, nl 2%.

Overall Score

53/100
+8.3 vs. last month4.38 ★ average rating · 52 reviews
53/100 from 52 reviews over 7 months, limited confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

53.1

Industry average 61.8

8.7 below average

Rating

4.38

Industry average 4.15

0.23 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2333of 3146 ranked in Software & Web Services
Top 74% · Mid Packup 44 from last month
#1 (best)#3146 (worst)
#2331Peer
#2332Peer
#2333This company
#2334Peer
#2335Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral0%
  • Negative21%

Sentiment Balance

Covering March 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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