Bond Touch

Appliances & Home Electronics • United Statesbond-touch.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

+26.7 vs. last month3.28 ★ average rating · 1,217 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#54of 189

Top 29% · Upper Half

#1 (best)#189 (worst)

#52Peer

#53Peer

#54This company

#55Peer

#56Peer

Overall Customer Sentiment

Above Average

58% of reviews positive, 39% negative

58%

positive

Positive58%
Neutral3%
Negative39%

Sentiment Balance

Covering April 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,182 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Communication

15.0%

Loyalty

13.3%

Product Quality

12.9%

Problem Resolution

11.2%

Delivery Shipping

10.8%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 15.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100

41/100

signal score

•Built from a negative-review share of 39.0% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

37.3%

4★

17.1%

3★

9.1%

2★

9.5%

1★

27.0%

Based on 1,217 analyzed reviews. Sentiment is improving: 75.0% of reviews in the last three months were positive, compared with 44.4% in the three months before that.

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