Customereye

bmiMD

Healthcare & Medical • United Statesbmimd.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 111 days (about 55 per month). Busiest month: 40% of reviews. Languages: en 94%, unknown 4%, fr 1%.

Overall Score

59/100
Short observation window (111 days)
+0.6 vs. last month4.65 ★ average rating · 200 reviews
59/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

58.9

Industry average 66.2

7.3 below average

Rating

4.65

Industry average 4.37

0.28 above average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1550of 2252 ranked in Healthcare & Medical
Top 69% · Mid Packdown 96 from last month
#1 (best)#2252 (worst)
#1548Peer
#1549Peer
#1550This company
#1551Peer
#1552Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering July 2026 — 17 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Onboarding
Hidden
Communication
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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