Customereye

Push Health

Healthcare & Medical • United Stateswww.pushhealth.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+22.2 vs. last month3.38 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#285of 615
Top 46% · Upper Half
#1 (best)#615 (worst)
#283Peer
#284Peer
#285This company
#286Peer
#287Peer

Overall Customer Sentiment

Above Average

58% of reviews positive, 40% negative

58%
positive
  • Positive58%
  • Neutral2%
  • Negative40%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
15.6%
Customer Support
14.9%
Pricing
14.3%
Response Speed
14.2%
Communication
10.2%

Most feedback concerns Loyalty.

The most common complaint theme is Pricing, making up 14.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 45.0% across this company's analyzed reviews.
  • 19 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating
5
57.5%
4
1.3%
3
1.0%
2
1.5%
1
38.7%

Based on 600 analyzed reviews. Sentiment is improving: 75.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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