Customereye

BitTopup

Gaming & Esportsbittopup.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

196 reviews over 150 days (about 40 per month). Busiest month: 19% of reviews. Languages: en 70%, ar 9%, es 9%.

Overall Score

52/100
Short observation window (150 days)
+19.5 vs. last month4.22 ★ average rating · 196 reviews
52/100 from 196 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026

Score

51.5

Industry average 57.8

6.3 below average

Rating

4.22

Industry average 4.00

0.22 above average

Reply rate

—

Industry average 26.4%

not measured

Competitive Performance Rank

Among ranked Gaming & Esports companies

#852of 1210 ranked in Gaming & Esports
Top 70% · Mid Packup 209 from last month
#1 (best)#1210 (worst)
#850Peer
#851Peer
#852This company
#853Peer
#854Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering October 2026 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Pricing
Hidden
Product Quality
Hidden
Delivery Shipping
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Gaming & Esports