Customereye

Gk4.me

Gaming & Esports • Cheyennegk4.me

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−55.8 vs. last month3.20 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#144of 259
Top 56% · Mid Pack
#1 (best)#259 (worst)
#142Peer
#143Peer
#144This company
#145Peer
#146Peer

Overall Customer Sentiment

Mid Pack

49% of reviews positive, 49% negative

49%
positive
  • Positive49%
  • Neutral2%
  • Negative49%

Sentiment Balance

Covering April 2017 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2017.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
18.5%
Delivery Shipping
15.8%
Customer Support
15.3%
Pricing
11.3%
Loyalty
10.5%

Most feedback concerns Response Speed.

The most common complaint theme is Response Speed, making up 18.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 38.3% across this company's analyzed reviews.
  • 13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating
5
39.7%
4
13.7%
3
6.7%
2
7.3%
1
32.7%

Based on 600 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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