Based on public reviews and response behavior.
100 reviews over 3,267 days (about 0.9 per month). Busiest month: 37% of reviews. Languages: en 96%, unknown 3%, af 1%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 22 Oct 2026
Score
55.6
Industry average 70.9
15.3 below average
Rating
3.84
Industry average 4.63
0.79 below average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 49% negative
Covering October 2017 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,068 ranked companies in Home Services (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 55.6 sits in the bottom quarter of about 2,100 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 13% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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