Customereye

Hughes Brothers

Home Serviceswww.hughesbros.co.uk

Review data last updated .

Based on public reviews and response behavior.

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54 reviews over 2,418 days (about 0.7 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

56/100
4.70 ★ average rating · 54 reviews
56/100 from 54 reviews over 7 months, limited confidence.

Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 22 Oct 2026

Score

55.5

Industry average 70.9

15.4 below average

Rating

4.70

Industry average 4.63

0.07 above average

Reply rate

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Industry average 44.4%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1840of 2068 ranked in Home Services
Top 89% · Bottom Tier
#1 (best)#2068 (worst)
#1838Peer
#1839Peer
#1840This company
#1841Peer
#1842Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering June 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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