Based on public reviews and response behavior.
1,122 reviews over 748 days (about 46 per month). Busiest month: 16% of reviews. Languages: en 82%, unknown 17%, es 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
58.7
Industry average 64.0
5.3 below average
Rating
2.76
Industry average 4.23
1.47 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 57% negative
Covering September 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 79% negative and 0% neutral.
Share of theme mentions
Themes from the 1,122 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.102 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 17% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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