Based on public reviews and response behavior.
341 reviews over 1,688 days (about 6.2 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 93%, unknown 5%, af 0%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 65.0, rating 4.39 stars, reply rate 37.0%, over 831 ranked companies · benchmark 3 Nov 2026
Score
60.7
Industry average 65.0
4.3 below average
Rating
4.80
Industry average 4.39
0.41 above average
Reply rate
—
Industry average 37.0%
not measured
Not ranked
no reviews in the last 12 months
90% of reviews positive, 9% negative
Covering September 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 341 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 831 ranked companies in Pet Products & Supplies (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 11% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 159 mentions with a sentiment score of 93.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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