Based on public reviews and response behavior.
196 reviews over 69 days (about 86 per month). Busiest month: 43% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 65.0, rating 4.39 stars, reply rate 37.0%, over 831 ranked companies · benchmark 3 Nov 2026
Score
60.7
Industry average 65.0
4.3 below average
Rating
4.89
Industry average 4.39
0.50 above average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 4% negative
Covering October 2026 — 42 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 2% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 196 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 831 ranked companies in Pet Products & Supplies (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 76 mentions with a sentiment score of 93.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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