The iFISH Store

Pet Products & Supplies • United Stateswww.theifishstore.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

61/100

+3.8 vs. last month4.57 ★ average rating · 2,050 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#95of 263

Top 36% · Upper Half

#1 (best)#263 (worst)

#93Peer

#94Peer

#95This company

#96Peer

#97Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral2%
Negative17%

Sentiment Balance

Covering July 2026 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,050 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.3%

Product Quality

21.2%

Loyalty

14.3%

Customer Support

10.2%

Response Speed

10.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 16.5% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

82.2%

4★

6.6%

3★

3.2%

2★

2.0%

1★

6.0%

Based on 2,050 analyzed reviews. Sentiment is holding steady: 95.8% of reviews in the last three months were positive, compared with 90.9% in the three months before that.

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