Customereye

Official Pets

Pet Products & Supplies • United Statesofficialpets.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 357 days (about 8.5 per month). Busiest month: 25% of reviews. Languages: en 99%, unknown 1%.

Overall Score

61/100
5.00 ★ average rating · 100 reviews
61/100 from 100 reviews over 13 months, moderate confidence.

Pet Products & Supplies average: score 65.0, rating 4.39 stars, reply rate 37.0%, over 831 ranked companies · benchmark 3 Nov 2026

Score

60.5

Industry average 65.0

4.5 below average

Rating

5.00

Industry average 4.39

0.61 above average

Reply rate

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Industry average 37.0%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#522of 831 ranked in Pet Products & Supplies
Top 63% · Mid Packup 12 from last month
#1 (best)#831 (worst)
#520Peer
#521Peer
#522This company
#523Peer
#524Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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