Customereye

BigCommerce

Software & Web Servicesbigcommerce.com

Review data last updated .

Based on public reviews and response behavior.

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238 reviews over 2,515 days (about 2.9 per month). Busiest month: 9% of reviews. Languages: en 98%, it 1%, fr 0%.

Overall Score

31/100
2.18 ★ average rating · 238 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#732of 753
Top 97% · Bottom Tier
#1 (best)#753 (worst)
#730Peer
#731Peer
#732This company
#733Peer
#734Peer

23 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

40% of reviews positive, 59% negative

40%
positive
  • Positive40%
  • Neutral1%
  • Negative59%

Sentiment Balance

Covering July 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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