Customereye

Better2Know

Healthcare & Medicalbetter2know.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 443 days (about 6.9 per month). Busiest month: 19% of reviews. Languages: en 92%, es 8%.

Overall Score

68/100
−20.0 vs. last month4.06 ★ average rating · 100 reviews
68/100 from 100 reviews over 15 months, moderate confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

68.3

Industry average 66.2

2.1 above average

Rating

4.06

Industry average 4.37

0.31 below average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1054of 2252 ranked in Healthcare & Medical
Top 47% · Upper Halfup 129 from last month
#1 (best)#2252 (worst)
#1052Peer
#1053Peer
#1054This company
#1055Peer
#1056Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

65% of reviews positive, 34% negative

65%
positive
  • Positive65%
  • Neutral1%
  • Negative34%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Response Speed
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Communication
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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