Based on public reviews and response behavior.
1,000 reviews over 2,050 days (about 15 per month). Busiest month: 6% of reviews. Languages: en 94%, unknown 5%, da 1%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 65.3, rating 4.27 stars, reply rate 40.5%, over 1,891 ranked companies · benchmark 1 Nov 2026
Score
57.7
Industry average 65.3
7.6 below average
Rating
4.26
Industry average 4.27
in line with average
Reply rate
—
Industry average 40.5%
not measured
Not ranked
no reviews in the last 12 months
76% of reviews positive, 23% negative
Covering May 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,891 ranked companies in Beauty & Wellness (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.139). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 594 mentions with a sentiment score of 75.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
