Dainely™

Beauty & Wellness • United Statesdainelylab.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−2.3 vs. last month4.30 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#334of 351

Top 95% · Bottom Tier

#1 (best)#351 (worst)

#332Peer

#333Peer

#334This company

#335Peer

#336Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 38% negative

60%

positive

Positive60%
Neutral2%
Negative38%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.5%

Loyalty

16.4%

Delivery Shipping

13.5%

Product Quality

13.5%

Response Speed

9.2%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 16.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 44.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

77.7%

4★

4.8%

3★

1.8%

2★

1.2%

1★

14.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 85.3% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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