Based on public reviews and response behavior.
83 reviews over 3,051 days (about 0.8 per month). Busiest month: 12% of reviews. Languages: en 98%, de 2%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026
Score
57.6
Industry average 66.1
8.5 below average
Rating
4.05
Industry average 4.34
0.29 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering November 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 83 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,432 ranked companies in Beauty & Wellness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.377). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 82.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
