Customereye

Bean Coffee

Food & Beveragebeancoffee.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,311 days (about 2.3 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

54/100
4.62 ★ average rating · 100 reviews
54/100 from 100 reviews over 15 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026

Score

54.1

Industry average 61.8

7.7 below average

Rating

4.62

Industry average 4.22

0.40 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2103of 2957 ranked in Food & Beverage
Top 71% · Mid Pack
#1 (best)#2957 (worst)
#2101Peer
#2102Peer
#2103This company
#2104Peer
#2105Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Delivery Shipping
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Product Quality
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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