Mademoiselle Macaron

Food & Beverage • United Kingdomwww.mademoisellemacaron.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

+2.7 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#8of 551

Top 1% · Top Tier

#1 (best)#551 (worst)

#6Peer

#7Peer

#8This company

#9Peer

#10Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%

positive

Positive93%
Neutral0%
Negative7%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.1%

Product Quality

22.0%

Loyalty

14.3%

Customer Support

14.0%

Response Speed

8.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100

12/100

signal score

•Built from a negative-review share of 12.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.8%

4★

4.5%

3★

2.0%

2★

0.5%

1★

1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.3% of reviews in the last three months were positive, compared with 98.8% in the three months before that.

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