Customereye

Bandzoogle

Media & Content • United Statesbandzoogle.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

53/100
−3.3 vs. last month4.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#79of 172
Top 46% · Upper Half
#1 (best)#172 (worst)
#77Peer
#78Peer
#79This company
#80Peer
#81Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral3%
  • Negative16%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 13% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
25.2%
Customer Support
18.5%
Product Quality
18.0%
Response Speed
7.9%
Pricing
7.3%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • •Built from a negative-review share of 22.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
76.2%
4★
17.0%
3★
4.5%
2★
0.5%
1★
1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.1% of reviews in the last three months were positive, compared with 97.3% in the three months before that.

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