Customereye

Bag-A-Nut

Home & Living • United Statesbaganut.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#403of 675
Top 60% · Mid Pack
#1 (best)#675 (worst)
#401Peer
#402Peer
#403This company
#404Peer
#405Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 18% negative

79%
positive
  • Positive79%
  • Neutral3%
  • Negative18%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
17.7%
Delivery Shipping
16.0%
Response Speed
14.3%
Loyalty
13.4%
Onboarding
10.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 21.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
83.0%
4
9.7%
3
3.3%
2
1.5%
1
2.5%

Based on 600 analyzed reviews. Sentiment is slipping: 80.0% of reviews in the last three months were positive, compared with 98.0% in the three months before that.

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