Customereye

Bag2Charity

Charity & Fundraisingbag2charity.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 99 days (about 61 per month). Busiest month: 31% of reviews. Languages: en 100%.

Overall Score

94/100
Short observation window (99 days)
−2.1 vs. last month4.95 ★ average rating · 200 reviews
94/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026

Score

94.0

Industry average 60.7

33.3 above average

Rating

4.95

Industry average 3.93

1.02 above average

Reply rate

—

Industry average 34.2%

not measured

Competitive Performance Rank

Among ranked Charity & Fundraising companies

#1of 40 ranked in Charity & Fundraising
Top 3% · Top Tier
#1 (best)#40 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering September 2026 — 56 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Loyalty
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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