Customereye

Baby and Child Store

Home & Livingbabyandchildstore.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 365 days (about 17 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

63/100
−12.5 vs. last month4.47 ★ average rating · 200 reviews
63/100 from 200 reviews over 13 months, moderate confidence.

Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026

Score

63.2

Industry average 66.9

3.7 below average

Rating

4.47

Industry average 4.46

in line with average

Reply rate

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Industry average 45.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3045of 5116 ranked in Home & Living
Top 60% · Mid Packdown 203 from last month
#1 (best)#5116 (worst)
#3043Peer
#3044Peer
#3045This company
#3046Peer
#3047Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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