flowers

Home & Living • United Statesavasflowers.net

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

20/100

−1.8 vs. last month1.15 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#670of 675

Top 99% · Bottom Tier

#1 (best)#675 (worst)

#668Peer

#669Peer

#670This company

#671Peer

#672Peer

Overall Customer Sentiment

Below Average

22% of reviews positive, 77% negative

22%

positive

Positive22%
Neutral2%
Negative77%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 90% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.3%

Customer Support

15.9%

Pricing

13.9%

Communication

12.1%

Loyalty

11.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 31.7% across this company's analyzed reviews.
•38 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.1avg rating

5★

2.2%

4★

0.7%

3★

0.7%

2★

2.5%

1★

94.0%

Based on 600 analyzed reviews. Sentiment is improving: 10.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights