Customereye

Avalon Funeral Plans

Funeral & Memorial • United Kingdomavalonfuneralplans.com

Review data last updated .

Based on public reviews and response behavior.

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155 reviews over 366 days (about 13 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

56/100
+6.7 vs. last month4.94 ★ average rating · 155 reviews
56/100 from 155 reviews over 7 months, moderate confidence.

Funeral & Memorial average: score 72.5, rating 4.75 stars, reply rate 49.6%, over 71 ranked companies · benchmark 2 Nov 2026

Score

56.3

Industry average 72.5

16.2 below average

Rating

4.94

Industry average 4.75

0.19 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Funeral & Memorial companies

#63of 71 ranked in Funeral & Memorial
Top 89% · Bottom Tierup 6 from last month
#1 (best)#71 (worst)
#61Peer
#62Peer
#63This company
#64Peer
#65Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering March 2026 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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