Customereye

PET CREMATION UK

Funeral & Memorial • United Kingdomwww.petcremations.org.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 65 days (about 94 per month). Busiest month: 41% of reviews. Languages: en 100%, pl 1%.

Overall Score

59/100
Short observation window (65 days)
−1.1 vs. last month4.79 ★ average rating · 200 reviews
59/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Funeral & Memorial average: score 72.5, rating 4.75 stars, reply rate 49.6%, over 71 ranked companies · benchmark 2 Nov 2026

Score

59.4

Industry average 72.5

13.1 below average

Rating

4.79

Industry average 4.75

0.04 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Funeral & Memorial companies

#61of 71 ranked in Funeral & Memorial
Top 86% · Bottom Tierup 1 from last month
#1 (best)#71 (worst)
#59Peer
#60Peer
#61This company
#62Peer
#63Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering September 2026 — 43 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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