Based on public reviews and response behavior.
199 reviews over 57 days (about 106 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 99%, de 1%, fr 1%.
Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026
Score
49.2
Industry average 63.1
13.9 below average
Rating
3.55
Industry average 4.25
0.70 below average
Reply rate
—
Industry average 39.0%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 40% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,888 ranked companies in Apparel & Fashion (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.107 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 49.2 sits in the bottom quarter of about 1,900 ranked Apparel & Fashion companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
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