Customereye

Atlantic Electrics

Appliances & Home Electronics • United Kingdomatlanticelectrics.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
−11.1 vs. last month4.16 ★ average rating · 768 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#129of 189
Top 68% · Mid Pack
#1 (best)#189 (worst)
#127Peer
#128Peer
#129This company
#130Peer
#131Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 714 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.4%
Customer Support
17.4%
Product Quality
16.9%
Response Speed
12.1%
Loyalty
11.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 28.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
75.0%
4
3.1%
3
1.7%
2
3.4%
1
16.8%

Based on 768 analyzed reviews. Sentiment is slipping: 6.2% of reviews in the last three months were positive, compared with 12.5% in the three months before that.

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