Customereye

ACT Courses

Professional Certification & Skills • United Kingdomasiancollegeofteachers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−6.2 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#93of 281
Top 33% · Upper Half
#1 (best)#281 (worst)
#91Peer
#92Peer
#93This company
#94Peer
#95Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.7%
Product Quality
24.3%
Loyalty
14.4%
Pricing
8.0%
Onboarding
7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100
6/100
signal score
  • Built from a negative-review share of 6.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
84.0%
4
14.2%
3
1.0%
2
0.2%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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