Customereye

Appliance Source

Appliances & Home Electronicsappliance-source.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

58 reviews over 5,054 days (about 0.3 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

37/100
Short observation window (5054 days)
2.81 ★ average rating · 58 reviews
37/100 from 58 reviews over 2 months, limited confidence. trend not shown: window under six months.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026

Score

36.7

Industry average 59.2

22.5 below average

Rating

2.81

Industry average 4.02

1.21 below average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#946of 1074 ranked in Appliances & Home Electronics
Top 88% · Bottom Tier
#1 (best)#1074 (worst)
#944Peer
#945Peer
#946This company
#947Peer
#948Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

47% of reviews positive, 52% negative

47%
positive
  • Positive47%
  • Neutral2%
  • Negative52%

Sentiment Balance

Covering January 2022 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Pricing
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Product Quality
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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