Customereye

MEATER

Appliances & Home Electronics • United Statesmeater.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
+5.6 vs. last month3.52 ★ average rating · 1,200 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#151of 189
Top 80% · Bottom Tier
#1 (best)#189 (worst)
#149Peer
#150Peer
#151This company
#152Peer
#153Peer

Overall Customer Sentiment

Below Average

55% of reviews positive, 43% negative

55%
positive
  • Positive55%
  • Neutral2%
  • Negative43%

Sentiment Balance

Covering August 2026 — 38 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 34% of reviews in this period, with 61% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,200 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.1%
Loyalty
14.1%
Onboarding
11.4%
Pricing
10.9%
Customer Support
8.7%

Most feedback concerns Product Quality.

The most common complaint theme is Loyalty, making up 14.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100
59/100
signal score
  • Built from a negative-review share of 43.2% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
53.9%
4
5.8%
3
6.3%
2
5.9%
1
28.0%

Based on 1,200 analyzed reviews. Sentiment is holding steady: 46.2% of reviews in the last three months were positive, compared with 45.7% in the three months before that.

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