Customereye

Anyword

Professional Services • United Statesanyword.com

Review data last updated .

Based on public reviews and response behavior.

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998 reviews over 1,071 days (about 28 per month). Busiest month: 37% of reviews. Languages: en 83%, unknown 14%, fr 1%.

Overall Score

73/100
−1.8 vs. last month4.83 ★ average rating · 998 reviews
73/100 from 998 reviews over 5 months, high confidence.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

73.1

Industry average 66.2

6.9 above average

Rating

4.83

Industry average 4.38

0.45 above average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#518of 1436 ranked in Professional Services
Top 36% · Upper Halfdown 25 from last month
#1 (best)#1436 (worst)
#516Peer
#517Peer
#518This company
#519Peer
#520Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering May 2023 — 138 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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