Based on public reviews and response behavior.
130 reviews over 344 days (about 12 per month). Busiest month: 12% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.6, rating 3.57 stars, reply rate 35.7%, over 495 ranked companies · benchmark 31 Oct 2026
Score
62.8
Industry average 53.6
9.2 above average
Rating
3.93
Industry average 3.57
0.36 above average
Reply rate
—
Industry average 35.7%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 130 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 495 ranked companies in Shipping & Delivery (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.749). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 79% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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