Based on public reviews and response behavior.
100 reviews over 653 days (about 4.7 per month). Busiest month: 32% of reviews. Languages: en 99%, bg 1%.
Shipping & Delivery average: score 53.6, rating 3.57 stars, reply rate 35.7%, over 495 ranked companies · benchmark 31 Oct 2026
Score
62.5
Industry average 53.6
8.9 above average
Rating
3.89
Industry average 3.57
0.32 above average
Reply rate
—
Industry average 35.7%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 35% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 495 ranked companies in Shipping & Delivery (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.494 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.653). Review the worst months in the trend data to identify specific operational or product issues.
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