Customereye

Cheds CBD Oils/ Another cbd company

Food & Beverage • United Kingdomanothercbdcompany.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+20.0 vs. last month4.84 ★ average rating · 566 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#339of 551
Top 62% · Mid Pack
#1 (best)#551 (worst)
#337Peer
#338Peer
#339This company
#340Peer
#341Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 557 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.3%
Delivery Shipping
19.3%
Customer Support
18.2%
Response Speed
15.5%
Loyalty
12.9%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 1.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.5%
4
4.6%
3
1.9%
2
0.4%
1
1.6%

Based on 566 analyzed reviews. Sentiment is slipping: 92.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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