Customereye

Tovala

Food & Beveragewww.tovala.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 199 days (about 31 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

93/100
−4.0 vs. last month4.75 ★ average rating · 200 reviews
93/100 from 200 reviews over 7 months, moderate confidence.

Food & Beverage average: score 61.4, rating 4.27 stars, reply rate 34.4%, over 1,877 ranked companies · benchmark 4 Oct 2026

Score

92.7

Industry average 61.4

31.3 above average

Rating

4.75

Industry average 4.27

0.48 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#26of 1877 ranked in Food & Beverage
Top 1% · Top Tier
#1 (best)#1877 (worst)
#24Peer
#25Peer
#26This company
#27Peer
#28Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering September 2026 — 29 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Onboarding
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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