Customereye

Docks Beers

Food & Beverage • United Kingdomdocksbeers.com

Review data last updated .

Based on public reviews and response behavior.

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1,040 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 92%, unknown 3%, fr 2%.

Overall Score

72/100
4.62 ★ average rating
72/100 from public reviews over 17 months, moderate confidence.

Food & Beverage average: score 63.4, rating 4.26 stars, reply rate 33.9%, over 2,198 ranked companies · benchmark 5 Nov 2026

Score

72.3

Industry average 63.4

8.9 above average

Rating

4.62

Industry average 4.26

0.36 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#708of 2198 ranked in Food & Beverage
Top 32% · Upper Half
#1 (best)#2198 (worst)
#706Peer
#707Peer
#708This company
#709Peer
#710Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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