Anglian Pumping Services

Construction & Industrial • United Kingdomanglianpumping.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+1.3 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#322of 404

Top 80% · Bottom Tier

#1 (best)#404 (worst)

#320Peer

#321Peer

#322This company

#323Peer

#324Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 25% negative

74%

positive

Positive74%
Neutral2%
Negative25%

Sentiment Balance

Covering November 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.0%

Customer Support

16.4%

Response Speed

15.3%

Product Quality

12.5%

Pricing

10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Value For Money, making up 1.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 36.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.3%

4★

3.5%

3★

1.2%

2★

1.7%

1★

4.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.2% in the three months before that.

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